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GE Authorized Dealer
What We Install

15–19 SEER efficiency. R-454B next-generation refrigerant. 10-year warranty. GE heat pumps — installed right, the first time.

Why GE?

The Equipment We Stand Behind

We install what we trust. GE's side-discharge heat pump line runs on R-454B — a next-generation refrigerant with dramatically lower global warming potential than R-410A. Rated 15 SEER and up to 19 SEER, they deliver measurable efficiency gains with a full 10-year warranty. Parts are nationally stocked — if we can't source what you need within 7 days, we replace the entire system. Some models may qualify for rebates. Check rebate eligibility by zip code →

15–19
SEER Rating

Real efficiency gains from day one. Call us to find out which models qualify for current rebates.

R-454B
Next-Gen Refrigerant

Lower global warming potential than R-410A. Where the industry is heading — where we already are.

10 Yr
Warranty

Full 10-year parts warranty, extended options available. Backed by GE's national parts network.

7 Days
Parts Guarantee

Can't source your part in 7 days? We replace the entire system. That's our standard.

Product Line

GE Side-Discharge Heat Pumps

GE Residential HVAC Product Line
Series NS15H / NS18H / NS21H
Connect Series
Side-Discharge
Heat Pump

Available from 18,000 to 60,000 BTU. Side-discharge design allows flexible installation in tight spaces. Runs on R-454B refrigerant for lower environmental impact with no sacrifice in performance.

18K–60K BTU Side Discharge 208/230V 10-Yr Warranty
Specification 24K BTU
NS18H24HA5		 36K BTU
NS18H36HA5		 48K BTU
NS18H48HA5		 60K BTU
NS18H60HA5
Cooling
SEER2 18 19 18 17
EER2 12.0 11.7 11.7 10.0
Capacity Range 10,800–24,000 14,400–36,000 19,200–55,000 19,200–55,000
Heating
HSPF2 10.0 9.5 9.5 9.4
Heating Range 8,400–24,000 10,800–36,000 14,400–55,000 14,400–55,000
Min. Operating Temp −22°F (Cold Climate Rated)
COP @ 5°F 1.8 1.8 1.75 1.75
Electrical
Voltage 208–230V / 60Hz / 1-Phase
MCA / MOP 21 / 30A 24 / 35A 37 / 60A 37 / 60A
Breaker (Outdoor/Indoor) 35/15A 35/15A 40/15A 40/15A
Physical
Outdoor Noise Level 54 dB 57 dB 62 dB 62 dB
Install Clearance 4" rear · 14" front
Refrigerant R-454B (Low GWP)
Warranty 10-Year Limited (with registration)
AHRI Matches 600+ certified (GE & third-party air handlers, coils, furnaces)
GE Connect Series — Side-Discharge Sell Sheet
Full specs, features & installation clearances · 2 pages · PDF
Download PDF
A Personal Note

Heat Strip vs. Heat Pump:
Why It Feels Different

Electric strip heat is simple — it works by burning electricity across a resistance coil, pushing scorched, dry air into your home. It heats fast, but the air quality suffers. It dries out your sinuses, your skin, and everything in the room. You feel the heat, but you don't feel comfortable.

Heat pump heat is different. The evaporator coil warms the air gradually, the way a European radiant system does — slow, even, and gentle on the air itself. There's no burning, no scorching. The humidity stays in the room. The temperature feels more consistent from floor to ceiling. It's just a more comfortable heat.

I recommend heat pumps for that reason alone — and I've been in this business long enough to have strong opinions about what actually makes a home comfortable, not just warm. The efficiency numbers back it up, but honestly, the feel is why I stand behind them personally.

"Strip heat burns the air. Heat pump heat feels like it belongs there."

— Alex Feger, Owner, Action Air Conditioning & Refrigeration

Current Programs

Utility Rebates Available Now

The federal 25C tax credit expired for equipment installed after 2025. But your local power company may still put real money back in your pocket — up to $1,000 — depending on your utility and the efficiency tier of the equipment we install. Here's what's available in our service area right now.

Duke Energy Florida
Pinellas County
$1,000

Replacing electric strip heat with a qualifying heat pump at 16 SEER2 / 7.5 HSPF2 or above. $600 rebate available at the standard 15.2 SEER2 tier. $500 for replacing an existing heat pump.

Requires free Home Energy Check
Tampa Electric (TECO)
Hillsborough County
$550

Tier 2 rebate at 16.2 SEER2 or above. $40 at the standard Tier 1 (15.2 SEER2). Heat pumps and mini-splits both qualify. Application must be submitted within 90 days of installation.

Apply within 90 days of install
Lakeland Electric
Polk County
$300

Central heat pumps at 15.2 SEER2 or above. Mini-splits qualify at $150 per unit (up to 2 per location). Also offers a zero-interest efficiency loan for qualifying customers.

Zero-interest loan also available

Rebate programs change — amounts and requirements are current as of October 2026 but should be confirmed before installation. We handle the paperwork. Call us and we'll tell you exactly what your utility is offering and which equipment qualifies. Check your eligibility by zip code at GE's rebate page →

Ready for an Upgrade?

We run the heat load calculation, check your ductwork, and size the system correctly — every time.

Call 727-365-8461 →